These capability pages explain where I create the most leverage in production software: modernizing brittle platforms, hardening noisy third-party integrations, improving observability, and shipping workflow automation people actually trust. Most of the proof here comes from logistics and supply-chain systems, but the patterns apply well beyond one domain.
Engineered quoting systems for ocean, air, and trucking that enforce mode-specific rates, margin policies, fast operator workflows, and full auditability.
Reduced quote-to-quote pricing variance across reps
Designed and operated Prometheus + Grafana observability stacks that delivered 99.99% uptime and ~30% faster incident recovery across containerized logistics platforms.
Maintained 99.99% uptime for containerized services
I turn messy ops language—demurrage risks, rolled containers, cutoff misses—into clear, buildable engineering specs that don't lose the business intent.
noticeably less requirement churn and late rework on domain workflows